The City of Monroe is one of 17 public power communities across North Carolina, South Carolina, and Virginia to receive a 2023 Public Power Award of Excellence in recognition of the City’s commitment to providing outstanding electric service to our customers.
Presented by ElectriCities of North Carolina, Public Power Awards of Excellence recognize public power providers for developing a future-focused mindset, strengthening public power, providing superior power, providing customer-centered innovation, and prioritizing their people as their greatest asset.
The City of Monroe received public power awards in three categories:
The STRENGTHEN PUBLIC POWER AWARD celebrates communities that build public and political support for public power.
The PROVIDE SUPERIOR POWER AWARD highlights communities that deliver reliable, affordable, and sustainable electricity.
The PEOPLE AWARD distinguishes cities and towns that leverage their people as their greatest asset.
“We are proud to celebrate the men and women of this department whose consistent passion and commitment to excellence makes achieving these awards possible. We are equally grateful to serve a community that shows such great support for public power which, in turn, enables us to provide reliable service, invest locally, and deliver exceptional customer service,” said Robert Miller, City of Monroe’s Director of Energy Services.
“This year’s Public Power Awards of Excellence recipients are shining examples of the value of public power,” said ElectriCities CEO Roy Jones.
ElectriCities is the membership organization that provides power supply and related critical services to over 90 community-owned electric systems in North Carolina, South Carolina, and Virginia - collectively known as public power.
“These outstanding communities prioritize local needs and put their customers first as they develop innovative solutions to provide safe, reliable power with superior service,” said Jones. “We’re honored to celebrate these communities, and we’re grateful for all they do to provide value to their customers.”
The City of Monroe’s Electric Division is nationally recognized for providing reliable and safe electric service having earned the highest Reliable Public Power Provider (RP3)® Diamond designation, the Certificate of Excellence and Reliability, and the Safety Award of Excellence from the American Public Power Association (APPA).
(L-R: Eric Howell, City of Monroe Electric Operations Manager, Robert Miller, City of Monroe Director of Energy Services; Photo by Carl Kerridge Photography)