ONE STOP PERMIT CENTER
Mission:
The Permit Centers mission is to educate and provide quality services to citizens, contractors, and developers. It is our intent to provide a safe, healthy living and working environment through the administration and enforcement of the N.C. State Building Code and City of Monroe ordinances.
Duties & Responsibilities:
The Permit Center Staff is always available to provide advice regarding permitting and approval process within the City of Monroe. Our staff is available to assist with completing the required applications needed and insure that all necessary plans and specifications are included with your applications. We strive to direct citizens, contractors, and developers to the appropriate department regarding any technical questions with the permitting process. Once all documents have been submitted, our staff is responsible for routing to the appropriate departments, and insuring that all review approvals have been obtained prior to issuance of the permit.
Goal & Intent:
Our overall goal is to provide excellent customer service in a proactive manner. We aim to assist our customers with the permitting process by providing them with accurate, sufficient information at the beginning of the process and to route the information in a timely manner for expeditious, quality review.
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